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Samsung Data Recovery

Samsung hard drive not working?

Outsource is experienced with Samsung data recovery and repairs. We will get your data back so you can get on with your life.

 

Experience with Samsung Data Recovery

Samsung

Outsource Knows Samsung

Outsource has successfully repaired or performed data recovery on thousands of Samsung hard drives. We are also partners with Donor Drives, the largest provider of Samsung donor hard drives and PCBs, so we have immediate access to almost any part or donor drive imaginable in order to complete your project quickly.

Success Rate

Outsource is able to successfully repair or recover nearly nine out of ten projects we receive, including the common failures of Samsung drives you see below. This rate is among the best in the industry, and we offer a True No-Data, No-Charge Guarantee for your Samsung data recovery: If we cannot recover your data, you will not pay any service fee!

PCB Issues

Failed PCB or Firmware Issues

Samsung hard drive failure can result from many causes. Check out our video on identifying common hard drive failures. One of the most common causes of failure for Samsung drives is a burnt circuit board, or PCB. This can be caused by a power surge or other sudden electrical impact. If your drive does not spin up, or if you smell smoke coming from the hard drive, these can be signs of a burnt circuit board, which should be repaired as soon as possible.

Replacing a Failed PCB

If this is the issue, you can try to repair your drive by replacing the PCB. Make sure to use this donor matching guide for data recovery to increase the chances of compatibility. For instance, you should use a replacement PCB from the same model and PCB revision. Also, check out the video to the right for some tips on trying to replace the circuit board. Don’t want to attempt this yourself? Outsource offers a $60 Hard Drive Repair Service, which includes PCB replacement or repair with parts and labor!

Other Common Problems with Samsung Drives

Clicking Drive

If your drive is clicking, power it down immediately! This could be a sign of a mechanical issue, such as a head crash.

Bad Sectors

Bad sectors generally signify surface damage, degrading magnetic head reading capabilities, or the end of life of the hard drive.

ROM/NV-RAM

EPROM or NV-RAM becomes corrupt and locks out data access. The data will need to be manually adjusted and reprogrammed to the PCB.

Translator

Corruption of system area translator modules results in loss of data access and requires a “hot swap”.

chart showing different types of hard drive failures received at Outsource Data Recovery

Frequency of Failures

41% $60 Repair Service: includes electrical failures, such as failed PCBs, Brick errors, translator corruption, or basic firmware issues. Cost: $60*
36% Cleanroom recovery: includes data recovery from drives with head crashes, preamplifier failures, or other mechanical issues requiring a cleanroom. Avg. cost: $787*
10% Degraded surface: another type of mechanical failure, also known as bad sectors, which usually does not require a cleanroom. Avg. cost: $545*
9% Logical issues: includes recovery of deleted data and similar logical issues. Avg. cost: $336*
4% Advanced firmware: includes advanced firmware failures not covered under the $60 Hard Drive Repair, such as corrupted firmware on the disk platters. Avg. cost: $567*

*All data recovery services are all-inclusive and include repair, recovery, parts, and transfer media. These prices are the average paid by actual customers in 2014 excluding discounts, such as those our Partner Program members receive. Prices will vary depending on several factors. The $60 Hard Drive Repair Service is not a data recovery service and only includes repair (parts and labor) for drives that do not need data recovery.

Yes, Samsung drives can qualify for the $60 Hard Drive Repair Service. This includes repair or replacement of a faulty PCB, patching of minor firmware issues, and/or correction of PUIS errors that disable the drive from spinning. For more details click here.
Visit our pricing page to estimate of the cost of data recovery for your hard drive, which will depend on the type of failure and other factors.
Yes. Visit our Service Options page to see pricing levels for expedited diagnostics and/or recovery, which are available as add-on options to your service.

Why Choose Outsource?

  • Get a quote before you send your media
  • Quick service: more parts and donor drives in stock than anyone else
  • No hidden costs, parts fees, or attempt fees
  • Excellent Partner benefits and discounts
  • Submit Service

Samsung Models

HA200JC
HA250JC
HA500LJ
HD080HJ
HD080HJ/P
HD082GJ
HD083GJ
HD102UJ
HD103SI
HD103SJ
HD103UI
HD103UJ
HD105SI
HD154UI
HD154UI/Y
HD155UI
HD160JJ
HD160JJ/P
HD161GJ
HD161HJ
HD203WI
HD204UI
HD204UI/Z4
HD240UI
HD250HJ
HD251HJ
HD252HJ
HD253GJ
HD254GJ
HD254GJ/B
HD256GJ
HD256GM
HD25GJ
HD300LJ
HD320KJ
HD321HJ
HD321KJ
HD321KJ/D
HD322GJ
HD322GM
HD322HJ
HD332HJ
HD400LD
HD400LJ
HD403LJ
HD501LJ
HD501LJ/D
HD502HI
HD502HJ
HD502HM
HD502IJ
HD502IJ/D
HD642JJ
HD753LJ
HD754JJ
HE103SJ
HE103UJ
HE160HJ
HE161HJ
HE253GJ
HE502HJ
HE753LJ
HM020GI
HM040GI
HM040GI/D
HM060HI
HM080GI
HM080HI
HM080II
HM080JI
HM100UI
HM120JC
HM120JI
HM121HI
HM12HI
HM160HC
HM160HI
HM160HI/D
HM160JI
HM161JJ
HM250HI
HM250HJ
HM250JI
HM250JI/D
HM251HI
HM251JI
HM251JI/D
HM251JI/SON
HM251JJ
HM320HJ
HM320II
HM320JI
HM320JI/D
HM320JI/SON
HM321HI
HM321HX
HM400LI
HM500JI
HM500JI/D
HM500JI/S22
HM500JI/S33
HM500JI/SON
HM500JI/U
HM500JJ
HM500LI
HM500LI/Y
HM501II
HM501II/D
HM502JX
HM640JJ
HM640JJ/M
HM641JI
HM641JI/M
HM641JI/SCC
HM641JI/SON
HM641JX/VP4
HN-M101MBB
HN-M101MBB/SCC
HN-M101MBB/Z4
HN-M500ABB
HN-M500MBB
HN-M500MBB/AVN
HN-M500XBB
HN-M640MBB
HN-M750MBB
HN-M750XBB
HS020GB
HS030GA
HS081HA
HS082HB
HS08XJC
HS08YHA
HS12YHA
MP0402H
MP0603H
MP0804H
SP0401N
SP0411C
SP0411C/R
SP0411N
SP0802N
SP0802N/P
SP0812C
SP0822N
SP0842N
SP1203N
SP1213C
SP1604N
SP1613N
SP1614C
SP1614C/R
SP1614N
SP1644N
SP1654N
SP2004C
SP2014N
SP2504C
SP2504C/C
SP2514N
SP8004H
ST1000DL003
ST1000DL004
ST1000DM005
ST1000LM024
ST1000LM025
ST100DL003
ST1500DL004
ST1500LM006
ST160LM000
ST160LM005
ST2000DL004
ST2000LM003
ST2000LM006
ST250DM001
ST250LM000
ST3000LM016
ST320DM001
ST320LM000
ST320LM001
ST500LM0012
ST500LM012
ST500LM013
ST500LM014
ST640LM000
ST640LM001
ST640LM016
ST750LM022
STSHD153WI
STSHD753LJ
STSHD754JJ
SV0411N
SV0432A
SV0432D
SV0511D
SV0602H
SV1021D
SV1022D
SV1203N
SV1204H
SV1364D
SV1604N
SV2001H
SV3063H
SV4002H
SV6003H
SV6004H
SV8004H
SO0411C/R
HD040GJ
HA160JJ/P
ST500LM011
ST250LM004
ST1000LM044
ST000LM024
KD501LJ
HD040GJ/P
HM201JJ
SV1604E
HD503HI
ST2000LM005
ST160LM006
SP1203N/OMD
HN-M160MBB
ST500LM019
HM100UX
HD153WI
HN-M320XBB
HUS103014FL3800
HD163GJ
HM501IX
HD502LJ
SV0813H
SV1021H
HM121HJ
SV2002H
HM251HC
HD103SM
ST500DM005
SP1604N/R
SP1614C/DOM
ST320LM007
HM161GI
HM100JC
HM080IC
HM080GC
STSHD253GI
HA320KJ
HN-M320MBB
HM160JC
MP0804H/OMD
SV0431D/TGE
SV1022D/TGE
ST1000LM026
SV2044D

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