Desktop Computer Data Recovery

Outsource is experienced with computer recovery. We will get your data back so you can get on with your life.

We Work on All Devices

Don’t see your device here? Give us a call!

Experience with Computer Data Recovery

Outsource Can Get Your Data Back

We have successfully repaired or recovered thousands of hard drives and solid state drives. Furthermore, we have a partnership with Donor Drives, the largest supplier of donor PCBs and hard drives, so we have immediate access to almost any donor drive or part imaginable in order to complete your recovery or repair as quickly as possible.

desktop - Desktop Computer Data Recovery
no charge - Desktop Computer Data Recovery

Success Rate

We are able to successfully repair or recover nearly nine out of ten projects we receive. This rate is among the best in the industry, and we offer a True No-Data, No-Charge Guarantee for your desktop computer data recovery service: If we cannot recover your data, you will not pay any service fee!

Our process

Start a Caset

Once you recognize the signs of data loss or damage on your PC desktop computer, send it in for a free evaluation. Start here.

Send it in

Follow instructions to safely send your device to us via a reliable carrier. We notify you once we receive it.

Free Evaluation

Our certified team runs a diagnosis to determine what the problem is and we send you a quote.

Desktop Data Recovery

We’ll image your device and recover your data safely onto a new drive or an online download.

Other Common Problems with Hard Drives

Preamplifier

A shorted circuit board electrical shock passes through the head disk assembly preamplifier chip and makes it malfunction.

Bad Sectors

Bad sectors generally signify surface damage, degrading magnetic head reading capabilities, or the end of life of the hard drive.

Clicking Drive

Clicking Drive If your drive is clicking, power it down immediately! This could be a sign of a mechanical issue, such as a head crash.

Translator

Corruption of system area translator modules results in loss of data access and requires a “hot swap”.

Hard Drive PCB Issues

Failed PCB or Firmware Issues

Hitachi hard drive failure can result from many causes. Check out our video on identifying common hard drive failures. One of the most common causes of failure for Hitachi drives is a burnt circuit board, or PCB. This can be caused by a power surge or other sudden electrical impact. If your drive does not spin up, or if you smell smoke coming from the hard drive, these can be signs of a burnt circuit board, which should be repaired as soon as possible.

Replacing a Failed PCB

If this is the issue, you can try to repair your drive by replacing the PCB. Make sure to use this donor matching guide for data recovery to increase the chances of compatibility. For instance, you should use a replacement PCB from the same model and PCB revision. Also, check out the video to the right for some tips on trying to replace the circuit board. Don’t want to attempt this yourself? Outsource offers a $90 Hard Drive Repair Service, which includes PCB replacement or repair with parts and labor!

Why Choose Us?

Simple, transparent pricing
Quick service: more parts and donor drives in stock than anyone else
No hidden costs or attempt fees
Excellent Partner benefits and discounts

Get Your Data Back!

Get the process started! We will perform free diagnostics and send you a quote to approve. You don’t have to pay anything upfront!

Get Started & Submit Now

Frequency of Failures

41% $90 Repair Service: includes electrical failures, such as failed PCBs, Brick errors, translator corruption, or basic firmware issues. Cost: $90*
36% Cleanroom recovery: includes recovering data from drives with head crashes, preamplifier failures, or other mechanical issues requiring a cleanroom. Avg. cost: $787*
10% Degraded surface: another type of mechanical failure, also known as bad sectors, which usually does not require a cleanroom. Avg. cost: $545*
9% Logical issues: includes recovery of deleted data and similar logical issues. Avg. cost: $336*
4% Advanced firmware: includes advanced firmware failures not covered under the $90 Hard Drive Repair, such as corrupted firmware on the disk platters. Avg. cost: $567*

chart - Desktop Computer Data Recovery
*All data recovery services are all-inclusive and include repair, recovery, parts, and transfer media. These prices are the average paid by actual customers in 2014 excluding discounts, such as those our Partner Program members receive. Prices will vary depending on several factors. The $90 Hard Drive Repair Service is not a data recovery service and only includes repair (parts and labor) for drives that do not need data recovery.

Data Recovery From All Storage Brands

Thousands of Successful Recoveries

These guys are legit. They fixed my hard drive for their quoted reasonable price. Full transparency and no BS. Best decision I could have made.

Alex F.

Communication was great, the price was affordable, service hard drive repair was quicker than estimated, and the data recovery was 100% complete!

Santosh M.

Outsource saved the day. In a couple of weeks they repaired the drive, indexed my files, and restored my data to a new hard drive. The service was fast and friendly, and their prices were fair. Other companies felt like they were trying to hijack me with charges so high they seemed criminal. My gratitudes to your a recovery service

Todd R.

I was beside myself with anxiety over data I could not access on a broken flash drive. I was treated in a calm professional manner by agents who empathized with my situation. My flash drive data was recovered and I had it 4 days ahead of the promised time. The hard drive repair service is the best!

Sheryl M.
4.6
4.6

Your hard drive may qualify for our $90 Repair Service. This includes repair or replacement of a faulty PCB, patching of minor firmware issues, and/or correction of PUIS errors that disable the drive from spinning. For more details click here. A similar service is also available for solid state drives.

Visit our pricing page to get an idea of the cost for your desktop computer data recovery service, which will depend on the type of failure and other factors.

Yes. Visit our Service Options page to see pricing levels for expedited diagnostics and/or recovery, which are available as add-on options to your service.