Hard Drive Data Recovery

Thousands of people have gotten their data back and saved an average of $500!

We Work on All Devices

Don’t see your device here? Give us a call!

Hard Drive PCB Issues

Failed PCB or Firmware Issues

There are many possible causes for hard drive failure. Check out our video on how to identify common failures. One of the most common is a burnt circuit board, or PCB. The cause of this can be a power surge or other sudden electrical jolt. If your drive won’t spin up, or if you smell smoke coming from the drive, this could be a burnt PCB, which you should fix as soon as possible.

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no charge - Hard Drive Data Recovery

Replacing a Failed PCB

If the issue is your PCB, you can try to repair your hard drive by replacing it. Make sure to use this donor matching guide for data recovery to increase the chances of compatibility between the drive and the new circuit board. For instance, you should use a new PCB with the same model number and PCB revision. Also, check out our video to the right for some tips on how to replace the PCB. If you would rather not attempt this yourself, Outsource offers a $90 Hard Drive Repair Service, which includes the repair or replacement of the PCB, with parts and labor!

Our process

Start a Case

Is your HDD clicking, or not responding? Start getting your data back by answering a few questions here. Start here.

Send it in

Safely remove the HDD and send it over to us with a reliable carrier. Track it every step of the way.

Free Evaluation

We notify you as soon as we receive your HDD. After we diagnose what the problem is we send you a quote.

HDD Recovery

We’ll image your device and recover your data onto a new drive or an online download.

Frequency of Failures

41% $90 Repair Service: includes electrical failures, such as failed PCBs, Brick errors, translator corruption, or basic firmware issues. Cost: $90*
36% Cleanroom recovery: includes recovering data from drives with head crashes, preamplifier failures, or other mechanical issues requiring a cleanroom. Avg. cost: $787*
10% Degraded surface: another type of mechanical failure, also known as bad sectors, which usually does not require a cleanroom. Avg. cost: $545*
9% Logical issues: includes recovery of deleted data and similar logical issues. Avg. cost: $336*
4% Advanced firmware: includes advanced firmware failures not covered under the $90 Hard Drive Repair, such as corrupted firmware on the disk platters. Avg. cost: $567*

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*All data recovery services are all-inclusive and include repair, recovery, parts, and transfer media. These prices are the average paid by actual customers in 2014 excluding discounts, such as those our Partner Program members receive. Prices will vary depending on several factors. The $90 Hard Drive Repair Service is not a data recovery service and only includes repair (parts and labor) for drives that do not need data recovery.

Common Issues with Hard Drive Drives

Electrical Issues

A power surge or short circuit can cause damage to the flash memory in a solid state drive.

Bad Sectors

Bad sectors can result from corruption due to natural use on an HDD, though some HDDs have been known to ship with defective blocks.


Firmware updates from certain manufacturers have been known to cause issues with indexing.


Errors cause data to be written out of order in the flash memory making it unreadable to the system, even if all components are present.

Why Use Outsource?

No Risk

Our True No-Data, No-Charge Guarantee means there are no hidden fees. If we cannot recover your data, you will not pay any service fee!


Our services start as low as our $90 Hard Drive Repair Service, and our data recovery prices are well below the competition. In addition, we offer payment plans to spread out the cost of your recovery.


Simply put, we know data recovery! We have serviced thousands of devices, and we have decades of experience. We’re so reliable that many other data recovery companies routinely outsource their difficult projects to us.

Get Your Data Back!

Get the process started! We will perform free diagnostics and send you a quote to approve. You don’t have to pay anything upfront!

Get Started & Submit Now

Data Recovery From All Storage Brands

Thousands of Successful Recoveries

These guys are legit. They fixed my hard drive for their quoted reasonable price. Full transparency and no BS. Best decision I could have made.

Alex F.

Communication was great, the price was affordable, service hard drive repair was quicker than estimated, and the data recovery was 100% complete!

Santosh M.

Outsource saved the day. In a couple of weeks they repaired the drive, indexed my files, and restored my data to a new hard drive. The service was fast and friendly, and their prices were fair. Other companies felt like they were trying to hijack me with charges so high they seemed criminal. My gratitudes to your a recovery service

Todd R.

I was beside myself with anxiety over data I could not access on a broken flash drive. I was treated in a calm professional manner by agents who empathized with my situation. My flash drive data was recovered and I had it 4 days ahead of the promised time. The hard drive repair service is the best!

Sheryl M.

Yes, we offer a $90 HDD Repair Service to remove malware and/or perform some basic interface repairs, firmware fixes, or password removals to restore data access. Visit the service page for more details.

Visit our pricing page to see our costs for recovering your HDD.

Yes. Typically diagnostics take 1-2 business days and recovery takes 2-3 additional business days. We offer several service options with varying pricing levels for expedited diagnostics and/or recovery, which are available as add-on options to your service.