For $60 per hard drive, we will repair or replace a faulty PCB, firmware, and/or USB interface. We will also remove any malware and viruses present. This service does not include fixes for mechanical issues or other cases where full data recovery is needed, such as logical failures. If any of these errors are present, we will offer to fix them if possible, but the cost will be higher. This service does not include a rebuild of your array. NOTE: Drives within your array which do not require repairs will not add to your cost.

If a drive in your array has further damage, it may require a more advanced repair service or full data recovery. If this is the case, we will contact you to let you know how much those services would cost. You may then either accept or have your RAID array sent back to you. You will not be responsible for any $60 fee.

We are an innovative data recovery company that wants to help you get your data back. We have decades of combined experience in data recovery, and are committed to making the process as easy and pleasant as possible.

Every case is different, but we are able to fix most drives we receive to a functional state. Some drives have errors that cannot be fixed. If this is the case, you will not be responsible for the $60 fee. Check out our reviews to see what past customers have to say.

Diagnostics take 1-2 business days to determine eligibility. The repair service may then take up to an additional 10 business days per drive being repaired. An emergency 24-hour option is available upon request for an additional cost.

No. Our equipment used for this service blocks our technicians from any data access. The only tool available is LBA access check to ensure you can get to your data. By servicing Client media, Outsource enters in a full non-disclosure agreement with its Client.

The Repair Service is only offered at our main lab in the United States. Our European lab in Germany only offers data recovery services.