Hacker Interactions: Creative Ways They Use to Mask Intentions


Social engineering can take many forms with the main theme being them fostering trust with you. The intentions behind the hacker interactions are to give the impression they are a person you know or a company you do business with, who can help you with a problem.

Once they believe they established trust with you, they request access to your information. This can take some creative forms, as evidenced below.

Hacker Interactions: The Help Inquiry

One of the benefits of some tech websites is the ability to gather information and assistance in a quick manner. To demonstrate, you might encounter problems with your computer such as it failing to download files, shutting down randomly, etc.

When this happens, your first tip might be to reach out online to the manufacturer who made your computer. Many of these manufacturers have landing pages on their website that highlight all of their tech support features–this includes live chat, troubleshooting articles, and email addresses of those who can help you.

The problem is hackers bank on these behaviors. How, you might ask? To begin, they might create landing pages meant to resemble your computer manufacturer. These pages are often malicious in nature and require you to provide remote access to your computer or to enter personal information.

As you can imagine, once you comply, there’s no turning back. Providing remote access to a hacker is akin to opening your bank safe and giving full access to a robber.

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Illustration by Pivotal Hacker

Random “Help” Emails

Another sneaky approach hackers use is to predict behavior. They do this by sending emails claiming they can improve your computer’s performance. Often, they mask these to appear from legitimate companies, so it’s hard to tell the difference.

As part of this, they’ll require authentication, which on the surfaces adds legitimacy since most reputable companies do these steps. However, once you provide information, the hackers gain all the information they need.

How do you tell this difference between real and fake? First, study the email for telltale signs that it’s fake. Many times this takes the form of misspelling or poor grammar.

Moreover, if a hacker tries to represent a company with a product to improve your computer’s performance, logic dictates you visit the manufacturer’s website to see if they offer this product. This is an important consideration because hacker interactions predicate on you following their steps and you shouldn’t be clicking on links or downloading apps or items from your email from unknown sources.

Furthermore, think of the method of communication. Many tech companies provide all the information you need on their websites or they have live chat tech support to assist you. In some instances, they might email you, but this is to receive more information on your case.

It’s also important to think of the timing of the request. If it seems a little random, then it’s best to refrain from complying with the email’s request. In all circumstances, take a few minutes to review the message and trust your gut. If something doesn’t seem right, there’s a high likelihood you’re right.

In the meantime, if you have lost files due to malware, we can help you recover those files quickly. The team at Outsource Data Recovery have the tools and resources to get the job done in a secure manner. Learn more by scheduling your free, no-obligation quote today.